Contact Us!

Monkstown dental Exterior


Monkstown Dental,
105 Monkstown Road,
Newtownabbey,

County Antrim,

Northern Ireland
BT37 0LG

tel: 02890863498

info@monkstowndental.com

Find Us

Our staff volunteering in Africa

By car

Enter your postcode to view directions to our practice

Postcode

Directions

By bus

If you are travelling by bus, take either the Ulsterbus No. 155 or Ulsterbus No. 160. To view timetables click here.

By train

Jordanstown train station is a short walk away. To view journey information click here.

Collection Service

We treat patients from all over the UK and Southern Ireland.

 

A collection service is available for patients travelling from Belfast City and Belfast Intl airports and from Belfast Central Train Station (Enterprise stop). Please contact us to gain further information or to arrange a collection.

Out of hours - emergency contacts

If you are in pain or need urgent attention please telephone the practice and every effort will be made to see you as soon as possible.

In the event of AN emergency outside normal working hours registered patients should telephone 028 90863498 to access our out of hours service information.

monkstown dental practice

Opening Hours

monkstown dental practice

Emergency Faqs - click here

monkstown dental practice

This website was last updated on 18/09/17

GDC website

monkstown dental practice

We acheived Silver status in our recent Investors in People Assessment. This is yet another reinforcement that we are moving in the right direction!! Well done to all the staff in their hard work and dedication to helping the business move forward.

iip silver

Dealing with complaints

Monkstown Dental operates a complaints procedure which is in compliance with the HSC complaints procedure and also in compliance with The Independent Healthcare Regulations (Northern Ireland) 2005.

Patients are asked that in the event of any complaint to speak or write to Mrs Linda Fletcher, the practice manager. A copy of the complaints process is held in the reception area. We will acknowledge complaints within two working days and will aim to have investigated the complaint within ten working days of the date when the matter was raised. If there are any delays in the process the complainant will be informed.reception desk

When a complaint is investigated we will aim to:

  • find out exactly what happened and what went wrong
  • make it possible for the complainant to discuss the problem with those concerned
  • make sure the complainant receives an apology where appropriate
  • identify learning from the complaint to ensure the problem does not happen again

The outcome of the investigation will be shared with the complainant either in person or in writing.